How Do I Fix QuickBooks Error H202 When Switching Multi-user Mode


QuickBooks users get various errors while doing their work and one of them is error code H202. Users will often get the error when they switch to multi-user mode. You can see this error to occur when the multi-user connection on the server computer has been disabled. This is the location that will store the QuickBooks Company files. The system’s inability to communicate with the server computer is also a reason for this error. Thus, users will get this QuickBooks Error H202 on their screen which will stop your organization’s work.

Error H202 will happen for several reasons but you need to rectify them immediately. So, you can try out these troubleshooting solutions that can help you overcome the troubles of QuickBooks. When you don’t get any solution even after applying these solutions, you must get technical assistance and guidance from the QuickBooks support team.

What is QuickBooks Error H202

Users first know what this error H202 is on QuickBooks and how will it impact them. Multi-user mode is the main thing that assures connection between server and workstations. In case of a lost connection, there will be an occurrence of this error code. However, the error could take place due to other reasons and situations that you’ll read in the next segment.

What factors are responsible for QuickBooks Error Code H202?

You will see numerous factors that are responsible for the error H202. These are:

  • In case of corrupted .nd file
  • You will see this error when there’s a hosting settings error
  • Wrong configuration of the DNS setting
  • Issues in the QuickBooks database server manager
  • The firewall blocks the path of exchanging QuickBooks data

What happens when you encounter QuickBooks Error H202?

Here are the symptoms you face when you get QuickBooks Error Code H202.

  • When not able to switch to multi-user mode.
  • The operating system is too slow
  • You cannot open a company file on a different computer
  • QuickBooks is working very slow

Solutions to fix QuickBooks Error H202

The occurrence of QB error H202 is common but it causes a lot of problems because you cannot do your accounting work. So, after knowing the root cause of the issue, you can try troubleshooting the problems using these solutions.

Solution 1 Make a new folder for QuickBooks

  • First of all, open the server
  • Then, create a new folder
  • Change the permissions settings for the new folder
  • You have to do the same thing with the folder that you want for sharing the QuickBooks files.
  • After this, you need to copy the .qbw file.
  • Now, paste the same to this folder
  • Lastly, the user just has to access the QB file in a multi-user setting

Solution 1: Try restoring your system

  • To start this, navigate to the official site of Intuit
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  • Here, you need to locate the download link for the QuickBooks tool hub.
  • Download it and then save the downloaded file to any safe location.
  • Also, install the same to start the installation procedure.
  • Agree to the terms and conditions that are available on the page
  • After installation, open the tool hub.
  • Go to the “Company File Issues” tab
  • In this step, simply run QuickBooks file doctor
  • Open the drop-down menu to pick the company file. In case, you can’t then choose the Browse option.
  • Tap on the checkmark in the box of the file and then Continue.
  • Give the QuickBooks admin password and hit the next button
  • This will start the scan for all corrupted QB folders.
  • At the last, restart the system to see if you’re able to use QuickBooks or not

Solution 3: Add Server on Windows Host file

  • Close the QuickBooks software
  • Now, go to the C:\Windows\System32\Drivers\Etc
  • You can also navigate to C:\Windows\Syswow64\Drivers\Etc on the server.
  • The user needs to make a double-click on the host’s file.
  • Also, choose the Notepad option.
  • Here, specify the following Server: IP and name of the computer, Computer: IP of the server, and name of the computer.
  • Don’t use the space key. Instead of that hit the tab button for segregating.
  • Navigate the software in multi-user mode.
  • Finally, you can check the error

Solution 4: Verify your QuickBooks services

  • For this, open the server system and then access QuickBooks.
  • Click the file and choose Utilities.
  • In the next step, select the option of Host multi-user access
  • Here, simply verify the status of QBCFMonitorService and QuickbooksDBXX.
  • Open the Run window and then enter services.msc now.
  • Here, choose OK and then select QuickBooksDBXX
  • Set up the Startup type as Automatic
  • You need to check the service status is running
  • Go to the Recovery option and then click on it
  • In the next step, open the drop-down menus for first, second, and subsequent failures.
  • Here, you need to restart the service
  • In the next step, click on Apply and OK.
  • After verification of the status of QuickBooksDBXX, you can do the same for the QBCFMonitorService.

Solution 5: Run QuickBooks Database Server Manager

  • Expand the Windows Start menu
  • Here, you need to fill up the database there
  • After this, open the QuickBooks database server manager that will appear within the list.
  • Select the option for locating company files.
  • Click on the Start Scan tab
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  • Now, resolve the firewall settings with QBDBSM.
  • In the next step, click on the close button for completion of scanning.
  • Now, open all workstations where you’re getting QuickBooks Error H202.
  • Open QuickBooks
  • Click on the File menu and then Switch to multi-user mode.
  • Here, users must check whether they’re able to access accounting software in a multi-user setting or not.

Solution 6: Check the network connectivity

  • Open the system where you receive error code H202.
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  • Go to the ‘Run‘ window by pressing the Windows+R keys.
  • You also need to type CMD in the box and then click the OK option.
  • After that, ping the server from your computer.
  • Also, type the ping server name and then click the “Enter” key.

Solution 7: Use the QuickBooks Install Diagnostic Tool

  • Open the QuickBooks tool hub.
  • Then, the user needs to tap on the Installation Issues tab.
  • After that, QuickBooks installs a diagnostic tool button.
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  • Here, you need to scan the folder or location where you have saved the data file.
  • Enter the network interfaces and IP addresses.
  • Along with this, also enable the ports if there are firewall status section
  • After that, users need to check the data file connectivity.
  • Open the QuickBooks file to see if the issue has been resolved.


Users receive this QuickBooks Error H202 on the system when there is a QuickBooks database server manager issue or hosting server setting error. These solutions are easy to apply and can quickly fix technical troubles. In case of any trouble while following these solutions then you can ask for technical support from the QuickBooks support team.

Frequently asked questions:

1. What causes QuickBooks Error H202?

QuickBooks Error H202 occurs because of the QuickBooks database server manager, hosting server setting, and wrong DNS setting.

2. How to troubleshoot QuickBooks Error H202?

You can fix the issue by using the QuickBooks diagnostic install tool, verifying QuickBooks services, and checking network connectivity.

3. What are the H series errors in QuickBooks?

H series Error codes onQuickBooks are H101, H202, H303, and H505 which the H series means hosting errors in QuickBooks.

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